Samsung Galaxy Note 2 Phone

Factory Reset Instructions

  1. Start with the phone turned off.
  2. With the phone off, press and hold the Volume Up key and the Home key, then press and hold the Power key. You'll see the Android recovery screen.
  3. Scroll to Wipe Data/Factory Reset using the Volume Up or Down keys. Select with the power key.
  4. Scroll down to Yes, Delete User Data and select it.
  5. Back on the first screen, scroll down to Wipe Cache Partition and select it.
  6. Your factory reset is now complete.
  7. Go to Reboot System Now to restart the phone.