1. Start with the unit OFF and unplugged from power
  2. Touch and hold the lower right corner of the screen with an index finger or the eraser end of a pencil
  3. Continue touching and holding the lower right hand corner of the screen then power the unit ON
  4. Release the power button when the device powers ON
  5. You will see a new message: Do you really want to erase all user data?
  6. Remove your finger from the touchscreen when this message displays
  7. Touch Yes