Bose QuietComfort Ultra

Reset Instructions

  1. First delete the pairing of the headphones on your phone or device.
  2. Connect a cable to the USB-C port on the left earcup.
  3. Press and hold the Bluetooth/Power button while connecting the other end of the USB cable to a charger.
  4. Once the USB cable is connected, release the Bluetooth/Power button.

When the reset is complete, the status light blinks white for 3 seconds.

Factory Reset Instructions

  1. First delete the pairing of the headphones on your phone or device.
  2. Press and hold the Bluetooth/Power button and Multi-function button for 15 seconds.