Hard Reset the Blackberry

1. Remove the battery cover from the back of the BlackBerry smartphone.
2. Remove the battery, and then reinsert it after a few seconds.
3. Replace the battery cover.

Soft Reset the Blackberry

1. Press and hold the Alt key on the BlackBerry smartphone.
2. While holding down the Alt key, press and hold the Right Shift key.
3. With both of those buttons still pressed, press the Backspace/Delete key. The display on the BlackBerry smartphone turns off to indicate that the reset has started, and the keys can now be released.