Anki Cosmo

Factory Reset (Backpack)

1. Make sure that the Cozmo is not connected to the app.
2. Place Cozmo on his charging platform.
3. Press and hold his backpack button and raise his lift 3 times at the same time/
4. Leave Cozmo on his charging platform until his screen and backpack light go off
5. Take Cozmo off his charging platform (his light remains off when in this state) and then put him back on the charging platform
6. Connect to Cozmo on the latest app version to update his firmware to the latest version

Factory Reset (Without Backpack)

1. Disconnect your device from Cozmo’s WiFi network.
2. Place Cozmo on his charging platform.
3. Raise and lower Cozmo’s Lift so that his WiFi Network Name (SSID) and Password (PSK) appear on his screen.
4. Move Cozmo’s head down and up once to display the detailed info screen (be careful to not move the lift because that will turn off the screen and you’ll have to start all over again).
5. Move Cozmo’s head down and up a second time to display the hidden menu.
6. Using the track on the right (Cozmo’s left side), roll it backwards until the ‘>’ points to Factory Reset.
7. Raise and lower his lift to select Factory Reset.
8. Take Cozmo off his charging platform (his light will be off when in this state) and then put him back on the charging platform.
9. Connect to Cozmo on the latest app version to update his firmware to the latest version.