- Plug in Joule. (If Joule is already plugged in, unplug it and then plug it in again.)
- Immediately press and hold down the top button for at least eight seconds, until the light begins blinking yellow. If the light does not begin to blink yellow, please unplug Joule and try again. (It may be necessary to press and hold the top button as you plug Joule in.)
- Once the light becomes steady and white, the factory reset is complete.