Google Nest Hello Doorbell

Factory Reset

  1. Remove Hello from the base using the release tool that was included in the box with Hello or a thumbtack. Insert it into the hole at the bottom of Hello and pull it off the base.
  2. Hold down two buttons on your Hello for about 10 seconds:
    1. Hold down the reset button on the back (insert the release tool or a thumbtack into the hole near the top).
    2. At the same time, hold down the big doorbell button on the front.
  3. Your camera will chime and its light ring will start spinning blue, then flash yellow, and then all the lights will turn off.
  4. Release the two buttons.
  5. The factory reset is complete when your camera chimes and the light ring starts slowly pulsing blue.