Factory Reset

  1. Press and hold the Power and Volume buttons at the same time
  2. While holding the Power and Volume buttons down, press and hold the Talk button (don't wait too long to press or it will power off).
  3. Relay will announce "Continue holding the buttons to Factory Reset the device" while you continue to hold
  4. The Relay will vibrate once the Factory Reset is starting and you can release the buttons
  5. Once the reset is complete, it will prompt you to go back and activate your Relay. This is normal and you will not be charged.
  6. After the reset, if it does not state, "Your Relay is not activated....", the factory reset was not completed, and you may need to repeat these steps.