Samsung Captivate SGH-i897 Factory Reset Instructions

  1. With the phone turned off, press the Power key and Volume Up/Down keys at the same time until the phone switches on.
  2. Once the AT&T logo appears, release the Power key while continuing to press the Volume Up/Down keys.
  3. Continue to press the Volume Up/Down keys for at least 8 seconds, until Recovery mode is launched and the Android System Recovery screen is displayed.
  4. Release the Volume Up/Down keys.