Nvidia Shield Pro

Factory Reset Instructions

  1. Turn off your SHIELD.
  2. Unplug the power cable from your SHIELD.
  3. Connect your SHIELD to your PC/Mac/Linux computer via USB using SHIELD's micro USB port.
  4. Plug the power cable back into your SHIELD.
  5. Wait 2 seconds, and then hold the NVIDIA power button on SHIELD for 5-6s until you see the fastboot menu on the display.
  6. Tap on NVIDIA button to move on Menu to "Boot recovery kernel".
  7. Hold NVIDIA button to for 2-4s to select "Boot Recovery Kernel".
  8. You may see the dead Android robot on screen. This is expected behavior.
  9. Hold NVIDIA button to for 2-4s to process to next menu. If you don't see the Recovery menu, try this step a few times.
  10. You will see Android Recovery Menu.
  11. Tap on NVIDIA button to move to "wipe data/factory reset".
  12. Hold NVIDIA button to for 4-6s to select "wipe data/factory reset".
  13. After process select "reboot system now".
  14. SHIELD will boot to home screen.