Sony WF-SP800N Headphones

Soft Reset

1. Place the headset in the charging case, leave the lid of the charging case open, then hold your finger to the touch sensor on the left unit for about 20 seconds.
2. Release your finger when the indicator (red) of the headset turns off after flashing.
3. Then hold your finger to the touch sensor on the right unit for about 20 seconds.
4. Release your finger when the indicator (red) of the headset turns off after flashing.
5. Headphones are now reset, parings and other settings will still remain.

Factory Reset

1. Place the headphones into the charging case, leave the lid of the charging case open, then hold your fingers to the touch sensors on both the left and right units for about 10 seconds.
2. Release your fingers within 10 seconds after the indicators (red) start flashing.
3. The indicators (blue) flash 4 times, and the initializing is complete.
4. Headphones are now completely reset, all pairings and settings are deleted.