Sony WF-XB700 Headphones
Soft Reset
- Hold your finger on the button on the left unit for about 20 seconds.
- Release your finger when the indicator (red) of the headset turns off after flashing.
- Hold your finger on the button on the right unit for about 20 seconds.
- Release your finger when the indicator (red) of the headset turns off after flashing.
- Headphones are now reset, parings and other settings will still remain.
Factory Reset
- Press and hold the buttons on both the left and right units for about 15 seconds.
- Release your fingers within 5 seconds after the indicators (red) start flashing.
- Press the buttons on both the left and right units within 10 seconds after the indicators (red) light up.
- After a few seconds, the indicators (blue) flash 4 times, and the initializing is complete.
If you are not sure if the initialization process has completed, wait a few minutes and start over from step 1. Do not put the headset back in the charging case before the initialization process is complete.