Whirlpool Washing Machine

If you are having problems with your Whirlpool washing machine - sometimes running the self test mode can act like a factory reset and clear the errors from your machine. If a self test does not - then try to run the re-calibration mode. Please note that Maytag and Whirlpool machines are made in the same factory and as a result have the same sequence of buttons presses to enter each mode.

Diagnostic Mode / Error Code Mode

1. Set the mode dial so that it is pointing to the top position (typically labelled normal).
2. Unplug the machine, wait 10seconds and then replug the machine to make sure that all previous modes are cleared.
   • If any of the lights are turned on, spin the dial 360degrees counter clockwise and set the dial to face the Regular/Normal Mode at the top of the dial.
3. Then turn the dial clockwise three clicks, then counter-clockwise one click, clockwise one click.
4. The cycle status lights should light up (except for lid locked).
5. Go clockwise one click - you are now in error code mode (the done light should be illuminated).
6. Press the start button and now the machine will flash all of the lights showing that you are in diagnostic mode.
7. Turn the dial clockwise one click, and now the machine is now ready display the previous error codes.
8. Each turn of the dial clockwise will show an error code (4 codes maximum).
9. If the first light on the machine flashes alone, it means there are no error codes stored.

Clearing Error Codes from Whirlpool Washing Machine

1. Follow the instructions above until you are ready to display the previous error codes.
2. Turn the dial 5 clicks clockwise.
3. Press and hold start button.
4. All error codes will now be reset.
5. Machine will also be reset.

Diagnostic Mode (Units with LCD)

1. Make sure the washer is in standby mode with the power connected but all lights off.
2. Open and shut the washing machine door.
3. Press power to turn the washing machine on, then press the tools buttons.
4. Scroll down to the info menu, then select "Service & Support".
5. Once in the service menu, press and hold the diagnostics button until the "Enter Password" prompt shows.
6. Enter the password, 123, 123, 123 and then press enter.
7. "Warning Diagnostic Mode" screen will now display - press the enter key to enable diagnostic mode.

Automatic Self Test Mode

1. Set the mode dial so that it is pointing to the top position (typically labelled normal).
2. Unplug the machine, wait 10seconds and then replug the machine to make sure that all previous modes are cleared.
   • If any of the lights are turned on, spin the dial 360degrees counter clockwise and set the dial to face the Regular/Normal Mode at the top of the dial.
3. Then turn the dial clockwise three clicks, then counter-clockwise one click, clockwise one click.
4. The cycle status lights should light up (except for lid locked).
5. Go clockwise two clicks - you are now in self test mode.
6. Press the start/pause button and now the machine will run a full self test.

Re-Calibration Test Mode

1. Set the mode dial so that it is pointing to the top position (typically labelled normal).
2. Unplug the machine, wait 10seconds and then replug the machine to make sure that all previous modes are cleared.
   • If any of the lights are turned on, spin the dial 360degrees counter clockwise and set the dial to face the Regular/Normal Mode at the top of the dial.
3. Then turn the dial clockwise three clicks, then counter-clockwise one click, clockwise one click.
4. The cycle status lights should light up (except for lid locked).
5. Go clockwise four clicks.
6. Press the start/pause button and now the machine will now re-calibrate and reset.

Whirlpool Washing Machine Diagnostic Code Explanation

Reading the diagnostic codes can be a little bit complicated if you have never had to read them before. Typically the machine will give you a code in two sections.

Once you read the F and E sections of the code, you can look them up to see where the issue with your washing machine is.

F Section

The F section will flash first, and will consist of the first light being turned on "F" and then a combination of the 4 lights after it, which run from left to right as "Fill = 8 , Wash = 4 , Spin = 2 , Done = 1". You must add the numbers together from the 4 lights to get your code.

E Section

The E section will flash second, and will consist of the first light being turned on "E" and then a combination of the 4 lights after it, which run from left to right as "Fill = 8 , Wash = 4 , Spin = 2 , Done = 1". You must add the numbers together from the 4 lights to get your code.