Motorola Xoom 2 Factory Reset Instructions

  1. Turn tablet off. You may need to use two hands in this process to press and hold buttons properly.
  2. Turn on the tablet with power button, wait a full 2 seconds from the time the tablet starts showing the red Motorola logo, then press and hold the down Volume key. (you should not hold down the power button after it turns on and logo appears)"Android Recovery" will appear on top of screen if timing is done correctly. Release volume button. (if you continue to press volume down at that message, the message will cycle through "RSD, Fastboot, and back to Android Recovery. Make sure message states Android Recovery before you go to next step). If stuck at a RSD protocol or Fast boot screen, reboot the tablet by holding power button then pressing the volume up).
  3. While screen states "Android Recovery", Press volume up button, the screen will say "Entering Android recovery mode" and a few seconds later an Android robot graphic will appear alone on the screen. Release buttons.
  4. Hold down power button and then press the volume up key together to see the Android Recovery screen menu selections.
  5. Use the volume buttons to move up and down through selection in this menu.
  6. Using the volume down button, scroll down to “Wipe data/factory reset”
  7. Tap Power hard key to select option.
  8. Scroll down to select “Yes, delete all user data”.
  9. Tap the power button to select. Wiping and formatting data will take a few minutes.
  10. You will return back to the Android recovery screen menu.