Factory Reset Instructions
- Open the battery door using the battery door tool and remove the battery.
- Wait 10 seconds.
- Place the battery back into the tracker with the "+" side facing up, and close the door.
- Your Zip will now be reset. You will see your tracker's version number, followed by a series of Fitbit Smilies. When you tap your tracker, you should be able to navigate through the screens as you normally would.