BT Smart Hub

Factory Reset Instructions

Smart Hub 2 Reset Instructions

  1. The factory reset button is on the back of the Hub just above the power socket.
  2. With the Hub switched on, push the reset button for five seconds and then release it.
  3. The Hub will now reset. This can take up to five minutes to complete.

Smart Hub Reset Instructions

  1. Find the recessed "Factory Reset" pinhole button on the back of your Hub.
  2. Using a paper clip or similar press the button and hold for 20 seconds. Your Hub lights will go out and your Hub will restart.
  3. Wait a few minutes for the Hub lights to settle. The central Power light will go blue when the Hub is ready to use.