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Samsung Service Menu

You can use the Samsung service menu, for such things as resetting the digital tuner, a total factory reset and enabling/disabling hotel mode. Following the instructions below will give you immediate access to the hidden menu.

We would recommend that you take photos of each of the menus before changing any of the items within the service menu - it is very easy to change a setting in the service menu and render your Samsung TV completely useless.

In order to be able to access the service menu, you will need to have a Samsung Basic/Full Remote rather than the Samsung Smart remote which comes with some UHD TVs. If the smart remote is not working then head to our Smart Remote Repair page for instructions on how to restore functionality.

Once you are in the menu there are a lot of abbreviations used - if you need help understanding the menus head to our Samsung Service Menu Options Explanation page.

Method 1

This method works on almost all current (2010 onwards) Samsung LCD sets, including HD and UHD versions.

  1. Put the TV into standby mode.
  2. On the remote, press {Info} {Menu} {Mute} {Power} in sequence.
  3. If successful the TV will turn on and the service menu will now display.

Method 2

  1. Put the TV into standby mode.
  2. On the remote, press {Mute} followed by {1},{8}, {2}, {Power} in sequence.
  3. If successful the service menu will now display.

Method 3

With the TV in standby, press the {DISPLAY} {P.STD} {MUTE} {POWER} on the remote.

Method 4

With the TV in standby, press the {SLEEP} {P.STD} {MUTE} {POWER} on the remote.

Method 5

With the TV in standby, press the {DISPLAY} {MENU} {MUTE} {POWER} on the remote.

Method 6

With the TV in standby. On the remote, press {MUTE} followed by {1} {1} {9} {ENTER} in sequence.

Samsung LCD Monitor

Unlock OSD

If your monitor has lots of the onscreen options greyed-out, and a padlock displaying in the menu it's possible that you have locked the OSD, to unlock the OSD:

  1. Press the jog button in to bring up the options window.
  2. Press Up and select Menu by pressing the Jog Button in again.
  3. While on the Menu screen, hold the jog button to the left for 10 seconds . The menu display will disappear immediately but continue to hold the Jog Button left until you see the LED on the monitor flash.
  4. OSD is now unlocked.

Service Menu Instructions

  1. Power on the lcd monitor and open the OSD menu.
  2. Set the Brightness and Contrast to 0.
  3. Then press and hold the "SOURCE or ENTER" button for 5 second until the "SERVICE FUNCTION MENU" pop-up.